Foreign Languages No Barrier for Metaverse Multilinguists

“Globalization and the information technology revolution have gone to a whole new level.  Thanks to cloud computing, robotics, 3G wireless connectivity, Skype, Facebook, Google, LinkedIn, Twitter, the iPad, and cheap Internet-enabled smartphones, the world has gone from connected to hyper-connected.”

–Thomas Friedman, New York Times

Today’s global hyper-connectivity provides tremendous opportunities for businesses that provide goods or services in the digital space, most notably for the relatively seamless expansion into new markets.  One of the biggest challenges, of course, is engaging and relating to customers who literally speak a different language.

The language barrier is no problem for Metaverse’s clients because we provide all our digital engagement services, including community and social media management, moderation, and customer support, in English and multiple foreign languages.  “The task of servicing an online community across different cultures and languages can be daunting,” says Metaverse’s Cosette Paneque, a bilingual community manager who coordinates the company’s Foreign Languages services.  “But our multilingual and global team draws on its native language expertise and cultural knowledge to keep our customers’ international communities running smoothly.”

In addition to providing foreign languages for our core services, Metaverse builds custom word filters and chat dictionaries in various languages and dialects.  Our clients also use our native foreign language speakers from North America and around the world to translate content, review user names, and moderate in Spanish, French, Italian, German, and Portuguese, among other languages.

Companies interested in Metaverse’s foreign language and globalization services, including a list of available languages, can learn more at our website’s new Foreign Languages page here or by sending an e-mail to hi@metaversemodsquad.com.

Anyone interested in applying for position with Metaverse can go to http://www.metaversemodsquad.com/careers.php, and send an application to apply@metaversemodsquad.com.  If your native language is one other than English, please be sure to mention that, as bilingual and multilingual applicants are given top priority.

This entry was posted in Community, Customer Service, Service Offerings, Social Media. Bookmark the permalink.

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